Privacy & Terms

Privacy Policy

Certum Labs collects only what is needed to respond to inquiries, run sample intake, and deliver results. Typical fields include name, email, company, and message content you choose to send.

Form submissions are processed through our email provider so we can reply. Hosting and security logs may include standard technical data such as IP address and user agent.

We do not sell personal information. We may use processors such as hosting and email delivery solely to operate the site and communicate with you. Retain your own copies of certificates and correspondence for your records.

To request correction or deletion of inquiry data where applicable, use the contact form.

Terms of Service

1. Acceptance

By using certumlabs.com you agree to these terms. If you do not agree, do not use the site.

2. Testing services

Certum Labs offers analytical testing of research-use materials and related certificates of analysis for quality documentation. These are laboratory testing services, not clinical diagnostic services for patient care. Nothing on this site is medical advice. Test results and site information do not diagnose, treat, cure, or prevent any disease unless a separate written agreement expressly states otherwise.

3. Services offered

Certum Labs provides analytical testing services and related documentation through this website. Commercial terms for testing work are set during intake.

4. Inquiries and quotes

Submitting a form is a request for contact, not a binding order. Work begins only under agreed intake terms, methods, and commercial conditions.

5. Accuracy

We aim for accurate site information but may update services, processes, and copy without notice. Certificates control over marketing summaries for completed work.

6. Intellectual property

Site design, branding, and content are owned by Certum Labs or its licensors. Do not copy or reuse without permission.

7. Limitation of liability

To the fullest extent permitted by law, Certum Labs is not liable for indirect, incidental, or consequential damages arising from site use. Testing engagements are governed by their own written terms when issued.

8. Prohibited use

• Attempting to disrupt or probe the site without authorization
• Submitting unlawful content or unlawful sample requests
• Misrepresenting affiliation with Certum Labs

9. Governing law

These terms are governed by the laws of the State of California, USA, excluding conflict rules.

10. Contact

Questions: contact form.